Mikhail IvanovAI Call Scoring for Sales Reps in Bitrix24
The service automatically retrieves the call recording from Bitrix24, transcribes the conversation, and scores it against your checklist. The score and a comment for each item appear in the deal card.
Paid by invoice. The contract and invoice are issued by Mikhail Ivanov.
Sound familiar?
- You have a call checklist, but calls are reviewed manually and only selectively
- Scores are kept outside the CRM, so you cannot see how the conversation went from the deal itself
- Your working spreadsheets contain formulas and manual entries that you do not want to break
What's included
- Review of your sales script or checklist and conversion into scoring criteria
- Automatic retrieval of call recordings from Bitrix24 telephony when a deal event occurs
- Call transcription in the language of your calls
- Scoring of every call against the checklist: pass or fail for each item with a comment and an overall percentage
- Saving the score to the Bitrix24 deal card and, if needed, to your Google Sheet without changing your formulas
- Server deployment, testing on your live deals, and setup instructions
Case study behind this package
AI checks every sales call against a checklist and writes the score directly to the Bitrix24 deal
- The service was deployed on the server and tested on the client's live deals
- The first stage was accepted and paid for
- The client's formulas and manually entered rows in the sheets were not affected
Questions and answers
Has this already been used on real calls?
Yes. The service is running on a server and was tested on the client's live deals. The first stage was accepted and paid for.
Where will the manager see the scores?
In the Bitrix24 deal card and, if needed, in your Google Sheet. In our project, the client's formulas and manually entered rows in the sheets were left untouched.
Whose checklist is used?
Yours. We take the script or checklist you already use to review sales reps and turn it into scoring criteria. If you do not have a checklist, we create one at the start together with your head of sales.
What affects the final price?
It depends on the number of checklists, where the call recordings are stored, and where the results need to go: only to the deal or also to spreadsheets. Projects start at $2,200 for one checklist with scores saved to the deal.
Want to discuss your project?
Describe it in two lines on Telegram. We'll explain how we'd approach it, how long it would take, and what it would cost.