Mikhail IvanovAI Assistant and Voice Bot for Customer Booking
The AI assistant in Telegram (other messengers on request) answers customer questions about your services and prices, books available calendar slots, and sends booking reminders. For calls, there is a separate module: a voice bot for incoming calls that sends leads to Bitrix24.
Paid by invoice. The contract and invoice are issued by Mikhail Ivanov.
Sound familiar?
- Customers message and call when the administrator is busy or the workday is over
- Bookings are handled manually, and customers forget what time they booked
- A lead from a call needs to appear in Bitrix24 right away, not in a notebook
What's included
- AI assistant in Telegram (other messengers on request): answers customer questions about your services and prices
- Customer booking based on available calendar slots
- Booking reminders for customers
- Deployment on a server in the region you choose, daily database backups, and an alert to the owner if the service goes down
- Voice bot for incoming calls with lead transfer to Bitrix24, separate module, from $2,500
Case studies behind this package
A voice AI agent answers inbound calls and creates a deal in Bitrix24
- The work was accepted and paid for
- The client routed calls outside business hours to the agent
- Client feedback: "In my opinion, this is the first working model"
- The AI runs on the client's account in a Russian cloud, and the model charges are billed to the client
A bot sends the shop owner a daily summary, while AI finds discrepancies in the numbers
- The first stage was delivered in 7 days and paid for
- The client continued the project and paid for the next stages and a year of server hosting
- The server is in Russia, the database is backed up daily, and a watchdog sends an alert if the service goes down
Questions and answers
How soon can I expect the first result?
It depends on what we launch: only the messaging assistant or the voice bot for calls as well. The estimated timeline is shown in the pricing section. I will give you the exact timeline after reviewing your services, calendar, and telephony setup.
Where is customer data stored?
On a server in the region you choose. The database is backed up every day, and if the service goes down, the monitoring system sends an alert right away.
Does the voice bot actually talk to people?
Yes. The work was accepted and paid for, and the client routed after-hours calls to the bot. Their feedback: "In my opinion, this is the first working model."
Who pays for the AI model?
You do, directly and without our markup. In the voice bot project, the AI runs on the client's own cloud account, and the model charges go directly to the client.
Want to discuss your project?
Describe it in two lines on Telegram. We'll explain how we'd approach it, how long it would take, and what it would cost.